Legal and privacy
The documents that govern Hydara, from Hydara LLC, each with its version and effective date.
Documents
Terms of Service
0.1, Effective: November 2026
The rules for using hydara.com and the Hydara app, and who stays responsible for the water.
Privacy Policy
0.1, Effective: November 2026
What we collect, why, who helps us handle it, how long we keep it, and how to get a copy or delete it.
SMS Terms
0.1, Effective: November 2026
The text alerts you can choose in the Hydara app, and how to stop them.
Account Deletion Policy
0.1, Effective: November 2026
How to delete your account, what is deleted, and what is kept for safety and legal reasons.
Accessibility statement
0.1, Effective: November 2026
Our accessibility target for the website and app, and how to tell us about a barrier.
Security and vulnerability disclosure
0.1, Effective: November 2026
How to report a security problem in hydara.com or the Hydara app.
Published before ordering opens
These set the terms for buying a unit and for the water-care service. They will be here for you to read before you can order.
Purchase and Subscription Agreement
Published before ordering opens
The terms for buying the Hydara unit and for Hydara's water-care service.
Limited Warranty
Published before ordering opens
What the warranty on the Hydara unit covers.
Questions about these documents?
Email support@hydara.com or use the contact form.